At Waterloo Flowers, we are dedicated to upholding the highest ethical standards in every aspect of our work. As a trusted florist serving Waterloo’s households and local businesses, we acknowledge our responsibility to prevent modern slavery and human trafficking within our operations and throughout our supply chains. We take this commitment seriously, ensuring our actions contribute positively to our community and the wider floral industry.
We operate under a strict zero tolerance policy towards modern slavery in all its forms. This includes slavery, forced or involuntary labour, child labour, human trafficking, and other exploitation. We expect everyone connected to Waterloo Flowers—including employees, agency workers, temporary staff, and suppliers—to share our commitment and uphold these standards consistently. Any suspected violation is treated with utmost gravity and will result in prompt and decisive action.
Our relationships with suppliers and partners are built on transparency and mutual respect. To strengthen our defences against modern slavery, we conduct rigorous due diligence before onboarding new suppliers. This includes assessing their labour practices, reviewing relevant policies, and requiring declarations of compliance with anti-slavery laws.
We prioritise working with suppliers who share our values and demonstrate a clear commitment to responsible and ethical working conditions. Where possible, we favour suppliers with independent accreditations and open channels for ongoing monitoring. Any concerns raised regarding a supplier’s practices trigger a careful investigation, and failure to meet our standards may result in termination of the business relationship.
We believe that knowledge and vigilance are our most effective tools in the fight against modern slavery. All staff at Waterloo Flowers receive training on identifying signs of exploitation and understanding the relevance of modern slavery to our business. Regular refresher sessions ensure this awareness remains current and that our employees feel empowered to recognise and report any concerns without fear of retaliation.
To maintain a safe and supportive environment, we have established clear and confidential channels for the reporting of suspected modern slavery practices. Employees, suppliers, and members of the public are encouraged to report any suspicion or evidence of modern slavery connected to our business. All reports are taken seriously, investigated swiftly, and addressed with appropriate action. We guarantee that all reporters are protected from retaliation and their confidentiality respected.
We recognise that the fight against modern slavery is ongoing. Each year, we review and, where necessary, improve our policies and procedures to adapt to evolving risks and best practices. This annual review enables us to ensure that our approach remains robust, effective, and in line with current legislation and community expectations. We reflect on lessons learned and feedback received to drive continuous improvement across all levels of our business.
As a florist rooted in the Waterloo community, we know that our reputation depends not just on the quality of our flowers, but also on the integrity of our actions. By maintaining unwavering standards and leading by example, we aim to foster a supply chain free from exploitation and contribute to a safer, fairer community for everyone. Through these efforts, Waterloo Flowers stands committed to preserving the trust placed in us by local households and businesses, now and in the future.
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